Privacy Policy

Introduction

This Privacy Policy applies to all services provided by Mark & Julie Toronto (“we”, “our”, “us”). We are committed to protecting your personal information and ensuring that your data is handled with care, transparency, and in full compliance with applicable privacy laws.

By using our website or placing an order, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when purchasing a product, creating an account, or contacting our customer service team. This may include:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely through trusted payment providers)

  • IP address & device information

  • Website interaction data (pages visited, products viewed, etc.)

2. How We Use Your Information

We process your personal information for the following purposes:

  • Order Processing & Delivery
    To confirm your order, process payments, and deliver your products safely and accurately.

  • Customer Support
    To respond to your questions, assist with orders, and provide ongoing customer service.

  • Service & Website Improvements
    To optimize website performance, enhance user experience, and improve product offerings.

  • Marketing & Updates
    To send order updates, store news, promotions, and important notices (only with consent where required).

3. Sharing Data With Third Parties

We only share your information with trusted third-party partners when necessary, such as:

  • Payment processors

  • Shipping & fulfillment partners

  • IT and analytics service providers

  • Legal authorities (only if legally required)

We never sell your personal information to any third party.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by law.
This includes retaining order information for tax, accounting, and regulatory compliance.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance functionality

  • Improve website performance

  • Analyze visitor behavior

  • Support marketing and retargeting campaigns

You can adjust or disable cookies at any time in your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to data processing

  • Request data transfer (data portability)

To exercise any of these rights, contact us at:
📧 info@markjulietoronto.com

7. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, you can reach us via:

Company Name: Mark & Julie Toronto
Email: info@markjulietoronto.com